Privacy Policy

Welcome to ATG, your premier online sportsbook. We protect your privacy and handle your personal information with transparency and care. This Privacy Policy describes how ATG collects, uses, processes, and discloses your personal information when you use our website, mobile applications, and other online services (collectively, "Services"). By accessing or using our Services, you agree to the terms of this Privacy Policy. Read this policy carefully to understand our practices regarding your data.

ATG operates in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR) where relevant. We understand the importance of your personal data and maintain its confidentiality and security.

We collect various types of information to provide and improve our Services. This includes information you provide directly to us, information collected automatically, and information from third parties.

• Information You Provide Directly:
  • Account Registration: When you create an account with ATG, we collect your name, date of birth, email address, postal address, telephone number, and payment information. We may also require identity verification documents, such as a copy of your passport or driver's license, to comply with regulatory obligations.
  • Communications: We collect information you provide when you communicate with us, such as through customer support, live chat, email, or social media. This includes the content of your communications.
  • Transactions: Details of transactions you carry out through our Services, including deposits, withdrawals, and betting activities.
  • Surveys and Promotions: Information you provide when participating in surveys, contests, or promotions.
• Information Collected Automatically:
  • Device Information: We collect information about the device you use to access our Services, including IP address, operating system, browser type, device identifiers, and mobile network information.
  • Usage Data: We collect information about your interactions with our Services, such as pages visited, features used, time spent on the site, and referring URLs.
  • Location Information: With your consent, we may collect precise location data from your device to comply with jurisdictional regulations and to offer localized content.
• Information from Third Parties:
  • Identity Verification: We may receive information from third-party identity verification services to confirm your identity and comply with anti-money laundering (AML) regulations.
  • Payment Processors: We receive transaction details from payment service providers to process deposits and withdrawals.
  • Publicly Available Information: We may collect information from publicly available sources to enhance our services and for fraud prevention.

ATG uses the information we collect for various purposes, primarily to provide, maintain, and improve our Services, and to comply with our legal and regulatory obligations.

• To Provide and Manage Services:
  • To process your bets and transactions.
  • To manage your account and provide customer support.
  • To personalize your experience on ATG, including offering tailored content and promotions.
• For Security and Fraud Prevention:
  • To verify your identity and prevent unauthorized access to your account.
  • To detect, prevent, and investigate fraudulent or illegal activities.
  • To ensure the integrity of our betting markets.
• For Legal and Regulatory Compliance:
  • To comply with our licensing authority's requirements.
  • To meet anti-money laundering (AML) and responsible gambling obligations.
  • To respond to legal requests and court orders.
• For Communication:
  • To send you important notices, updates, and service-related communications.
  • To provide you with marketing and promotional materials, where you have consented to receive them.
• For Analytics and Improvement:
  • To understand how you use our Services and to improve their functionality and user experience.
  • To develop new features and services.

Our legal basis for collecting and using your personal information depends on the specific context in which we collect it and the purposes for which it is used. We primarily rely on the following legal bases:

• Performance of a Contract: We process your data to fulfill our contractual obligations to you, such as managing your account and processing your bets.
• Legal Obligation: We process your data to comply with legal and regulatory requirements, including those related to licensing, anti-money laundering, and responsible gambling.
• Legitimate Interests: We process your data for our legitimate business interests, provided these do not override your fundamental rights and freedoms. This includes fraud prevention, improving our Services, and marketing activities (where consent is not required).
• Consent: In certain situations, we may rely on your explicit consent to process your personal information, particularly for direct marketing communications. You have the right to withdraw your consent at any time.

ATG may share your personal information with third parties in specific circumstances, always ensuring appropriate safeguards are in place.

• Service Providers: We share information with third-party vendors, consultants, and other service providers who perform services on our behalf, such as payment processing, identity verification, IT infrastructure, customer support, and marketing. These service providers are obligated to protect your data and use it only for the purposes for which it was disclosed.
• Regulatory Bodies and Law Enforcement: We may disclose your information to regulatory authorities, licensing bodies, and law enforcement agencies when required by law or to comply with our legal and regulatory obligations. This includes reporting suspicious transactions or activities.
• Fraud Prevention and Responsible Gambling: We may share information with organizations dedicated to fraud prevention, sports integrity, and responsible gambling initiatives.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal data.
• With Your Consent: We may share your information with third parties when we have your explicit consent to do so.

ATG takes the security of your personal information seriously. We implement robust technical and organizational measures to protect your data from unauthorized access, disclosure, alteration, and destruction.

• We use industry-standard encryption technologies (such as SSL/TLS) to secure data transmission.
• Access to your personal data is restricted to authorized personnel who require it for legitimate business purposes.
• We regularly review our security procedures and update them as necessary to address evolving threats.
• While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.

Depending on your jurisdiction and applicable data protection laws, you may have certain rights regarding your personal information. ATG facilitates the exercise of these rights.

• Right to Access: You have the right to request a copy of the personal information we hold about you.
• Right to Rectification: You have the right to request that we correct any inaccurate or incomplete personal information.
• Right to Erasure (Right to Be Forgotten): In certain circumstances, you have the right to request the deletion of your personal information.
• Right to Restrict Processing: You have the right to request that we restrict the processing of your personal information in certain situations.
• Right to Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format, and to transmit that data to another controller.
• Right to Object: You have the right to object to the processing of your personal information in certain circumstances, particularly for direct marketing purposes.
• Right to Withdraw Consent: Where we rely on your consent to process your personal information, you have the right to withdraw that consent at any time.
• Right to Lodge a Complaint: You have the right to lodge a complaint with a supervisory authority if you believe your data protection rights have been violated.

To exercise any of these rights, please contact us using the details provided in the "Contact Us" section below. We will respond to your request in accordance with applicable laws.

ATG uses cookies and similar tracking technologies to enhance your experience, analyze site usage, and provide targeted advertising. Cookies are small text files stored on your device when you visit our Services.

• Essential Cookies: These cookies are strictly necessary for the operation of our Services, enabling core functionalities like security, network management, and accessibility.
• Analytical/Performance Cookies: These cookies help us understand how visitors interact with our Services by collecting and reporting information anonymously. This helps us improve how our website works.
• Functionality Cookies: These cookies remember your preferences and choices, such as your username, language, or region, to provide a more personalized experience.
• Targeting/Advertising Cookies: These cookies record your visit to our website, the pages you have visited, and the links you have followed. We use this information to make our website and the advertising displayed on it more relevant to your interests.

You have the option to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. Disabling cookies may affect the functionality of our Services.

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. Our retention periods are determined based on the type of data, the purpose of processing, and applicable legal or regulatory obligations.

Typically, we retain your account information for the duration of your active account and for a period thereafter as required by our licensing authority or other legal obligations, usually between five and seven years after account closure. Transaction data is also retained for similar periods to comply with financial regulations. After the retention period, your personal data will be securely deleted or anonymized.

As ATG operates globally, your personal information may be transferred to, and stored at, a destination outside of your country of residence, including countries that may not have the same data protection laws as your jurisdiction. When we transfer your data internationally, we take appropriate safeguards to ensure that your personal information receives an adequate level of protection. This may include relying on standard contractual clauses approved by the European Commission or other legal mechanisms.

ATG Services are strictly not intended for individuals under the age of 18 (or the legal age for gambling in your jurisdiction, if higher). We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child, we will delete such information as quickly as possible. If you believe we might have any information from or about a child, please contact us immediately.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and, where appropriate, by sending you an email notification. Review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our Services after any changes indicates your acceptance of the updated policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact our Data Protection Officer:

Email: [email protected]

Postal Address:

ATG Privacy Team
[Our Registered Office Address, please refer to our Terms and Conditions for full details]

We resolve any concerns you may have regarding your privacy.